Terms & Conditions

Effective Date: 2 May 2025
Website: www.bubalababy.com
Contact Email: info@bubalababy.com

1. Introduction
These Terms and Conditions ("Terms") govern your use of our website, www.bubalababy.com ("Site"). By accessing or using our Site and services, you agree to be bound by these Terms. If you do not agree, you should not use the Site.

Bubala Baby (referred to as "we", "us", or "our") may amend these Terms at any time without prior notice. Continued use of the Site will signify your acceptance of any revised Terms.

2. Use of the Website
By using this Site, you confirm that:
 

• You are at least 18 years old or are using the Site under the supervision of a parent or legal guardian.

• You are legally capable of entering into binding contracts.

All information you provide is accurate, current, and complete.

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion, particularly if we believe a user has violated these Terms.

3. Products and Availability
All products displayed on the Site are subject to availability. We reserve the right to discontinue or modify products and prices at any time without prior notice.

We make reasonable efforts to ensure the accuracy of product descriptions and pricing, but we do not guarantee that all information is error-free. In the event of an error, we reserve the right to correct it and revise your order accordingly or cancel it if necessary.

4. Orders and Payment
By placing an order on our Site, you are making an offer to purchase a product under these Terms. We reserve the right to accept or reject any order at our discretion.

Payment must be made in full at the time of order using the available payment methods provided on our Site. All transactions are processed securely via third-party payment gateways.

5. Shipping and Delivery
We deliver throughout South Africa. Estimated delivery times are provided at checkout and may vary depending on your location and courier service.

We are not responsible for delays outside our control (e.g., strikes, weather, customs delays, etc.). Risk of loss and title for goods pass to you upon delivery.

6. Returns and Refunds
We offer returns and exchanges in accordance with the Consumer Protection Act, 68 of 2008. You may return eligible products within 7 days of delivery provided they are unused, in original packaging, and in saleable condition.

To initiate a return, contact us at info@bubalababy.com. Refunds are processed to the original payment method, excluding shipping charges, unless the product was defective or incorrect.

7. Intellectual Property
All content on this Site, including but not limited to images, logos, product names, text, and design, is the property of Bubala Baby or its content suppliers and is protected by South African and international copyright laws.

You may not reproduce, distribute, or exploit any content from this Site without our prior written permission.

8. Limitation of Liability
To the extent permitted by South African law, we shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Site or purchase of our products.

You use this Site at your own risk. We make no warranties or representations, express or implied, about the Site's operation or content.

9. Privacy and Data Protection
We collect and use personal information in accordance with the Protection of Personal Information Act (POPIA). For more details, please refer to our Privacy Policy.

10. Termination
We reserve the right to suspend or terminate your access to the Site or any part thereof at any time without notice for any reason, including but not limited to breach of these Terms.

11. Governing Law
These Terms are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of South African courts.

12. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Email: info@bubalababy.com
Website: www.bubalababy.com