Privacy Policy

Effective Date: 2 May 2025
Last Updated: 2 May 2025
Website: www.bubalababy.com
Contact Email: info@bubalababy.com

1. Introduction
At Bubala Baby (referred to as "we", "us", or "our"), we are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).

By using our website, www.bubalababy.com ("Site"), you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

Full name
Email address
Phone number
Delivery and billing address
Payment information (processed securely via third-party payment gateways)
Order history and preferences
Any other information you voluntarily provide

We collect information directly from you when you:

Purchase a product
Sign up for newsletters or promotions
Contact us via email or forms
Create an account (if applicable)

We may also collect non-personally identifiable information automatically through cookies and similar technologies for analytics and website improvement.

3. How We Use Your Information

We use your personal information to:

Process and deliver your orders
Communicate with you regarding your order or inquiries
Send you marketing or promotional material (with your consent)
Improve our website and services
Comply with legal and regulatory obligations

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

Payment service providers
Delivery and logistics partners
IT and website service providers (under strict confidentiality agreements)
Legal authorities when required by law

All third-party service providers are required to comply with POPIA or similar data protection regulations.

5. Cookies

Our Site uses cookies to enhance user experience, analyse site traffic, and deliver relevant advertising. You can manage cookie settings through your browser at any time.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, or unauthorised access.

7. Your Rights

Under POPIA, you have the right to:

Access the personal information we hold about you
Request correction or deletion of your personal information
Object to the processing of your personal information
Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, please contact us at info@bubalababy.com.

8. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

9. International Transfers.

If we transfer personal information outside of South Africa, we will ensure that appropriate data protection safeguards are in place.

10. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date. Please review it periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Email: info@bubalababy.com
Website: www.bubalababy.com